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Chicago USA
Cardiff England
Kualaumpur Malaysia
Dubai UAE
Lahore Pakistan
FAQ

Frequently Asked Questions

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What does RAZ Communications actually do?

We're a full-service digital agency specializing in AI automation - chatbots, automated marketing campaigns, lead scoring, and content operations - combined with web design and development to help businesses convert more visitors into customers.

How do I get started with a free audit?

Fill out the Free Audit form with your work email, company size, and biggest challenge. You get a personalized Automation Opportunity result instantly, both on-screen and in your inbox - then our team follows up within one business day with the full breakdown.

Do I need any technical knowledge to work with you?

No. We handle setup, integration, and ongoing management of every automation we build. You'll get plain-language reporting, not technical jargon, and we walk you through anything you need to know to use the tools day to day.

How long does onboarding take?

Most clients are fully onboarded within 1-2 weeks, depending on the complexity of the automation and how much access we need to your existing systems (website, CRM, email platform).

What is AI automation, in plain terms?

AI automation is software - AI agents, chatbots, and connected workflows - that handles repetitive front-office work like answering leads, booking appointments, and updating your CRM automatically, instead of a person doing it manually every time.

What happens on the free AI audit call?

We review your current site, lead flow, and manual processes, then walk you through a written report showing specifically where automation would save the most time - there's no sales pitch built into the call itself, just the findings.

How quickly will I hear back after requesting an audit?

Within one business day. The audit report itself typically follows within 24-48 hours of that first reply, depending on how much of your current setup we need to review.

Is there a contract, or can I stop anytime?

Plans are billed monthly with no long-term lock-in - you can cancel with 30 days' notice, and the audit itself carries no obligation to continue at all.

Do you work with businesses outside the United States?

Yes - our automations run on cloud platforms (n8n, Make, Zapier, GoHighLevel) that work anywhere, and our team supports clients across multiple time zones.

What’s the difference between RAZ Communications and a typical marketing agency?

A typical agency stops at driving traffic. We build the AI automation and CRM layer that actually converts and follows up with that traffic too, plus the website itself - one team across all three instead of three separate vendors.

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